State Farm® Insurance Agent David (DJ) Wierschem

"The front desk lady Norma was very sweet and made small conversations. Heather was also kind and very straight forward making the process quick and easy without pushing."

"Not the best. Not the worst."

"Allen made getting insurance for my new car so easy! He was friendly, responsive, and followed up around my busy schedule. My rate ended up being less than half of some other quotes I received. Really appreciate his help and would absolutely recommend him!"

"Extremely disappointing experience. BE CAREFUL WHAT YOU THINK IS COVERED.

In July, I switched my auto, motorcycle, and renters insurance to State Farm through this office. The representative was thorough enough to recommend several additional policies, including life insurance, but never explained that some of my most valuable possessions might be completely excluded from coverage.

A few months later, my expensive, heavily modified Onewheel GT-S was stolen. I thought this was exactly why I had renters insurance.

What followed was an incredibly frustrating experience. I spoke at length with THREE claims adjusters. The first two never mentioned any potential coverage issue and had me spend hours documenting the Onewheel, its modifications, and replacement costs.

The third adjuster admitted she wasn't sure how to handle the claim. Even the colleagues she consulted apparently didn't know. She indicated she thought it would be covered and suggested she might proceed with payment.

Then a FOURTH representative called to tell me it wasn't covered.

Think about that. Multiple State Farm professionals couldn't determine the coverage, yet I'm expected to have discovered this obscure exclusion myself when purchasing the policy.

I would have gladly paid extra to protect one of my most expensive possessions if anyone had explained the need. Instead, I trusted the professionals selling me insurance, spent hours navigating a confusing claims process, and received nothing for my stolen Onewheel.

To their credit, David's office eventually investigated my complaint and consulted supervisors. However, they concluded that State Farm couldn't cover the loss and hadn't identified any State Farm policy that would have covered the item, despite a claims representative previously suggesting additional coverage was available.

The experience has seriously shaken my confidence in State Farm. What's the point of speaking with an insurance professional if you can't reasonably rely on them to help identify major coverage gaps?

My advice: Don't assume your valuable possessions are protected just because you have renters insurance. Get written confirmation about your expensive items before you need to file a claim.

I genuinely wanted to be a satisfied, long-term customer. Instead, this has been the most disheartening insurance experiences I've ever had."

"I was looking to switch my home and auto insurance because I felt I was paying way too much, and I’m so glad I called State Farm and spoke with Annette! From the very beginning, Annette was incredibly friendly, professional, knowledgeable, and always on top of everything. I worked with her for over two weeks, and she was patient, responsive, and made sure I understood all my options. I finally had the pleasure of meeting her in person and signing the paperwork, and the entire experience was excellent from start to finish. I highly recommend Annette to anyone looking for an insurance agent—she truly goes above and beyond for her customers!"

"I had a great experience getting a quote with Heather! She went over my coverage, gave me recommendations that made sense, and was able to save me money. Highly recommend giving them a call!"

"Norma was the sweetest! Super kind and helpful when I was updating my policy."

"Are you in Downtown SLC?? You really need to go to DJ for our needs. Heather is helpful and knowledgable in all things insurance."

"Annette helped me and, having been in business a long time, Annette is the best of the best! She is very thorough, efficient and has an amazing presence on the phone. You are lucky to have her."

"Nicole was so helpful and informative!"

"He was polite, knowledgeable and sold me what I needed without trying to bury me. I highly recommend him to assist with your insurance needs"

"Annette was great at helping me with my insurance! Absolutely loved the customer service🙂"

"Colin was fantastic explained everything clear. He looked out for me rather than State Farm which was great."

"Erin called me in response to my email within a few minutes. She was very friendly and helpful and answered all my questions. I appreciate her great service!"

"Norma was great..Got it done.."

"Norma is very helpful and pleasant to talk to she's got a cheerful laugh. Someone that you can enjoy the conversation. And get the job done at the same time thank you for your help and god bless you"

"Norma went above and beyond to make sure I was taken care of! It was a pleasure working with her."

"Recently, I blew the engine in my old car and now I have a new one. So I called State Farm today to make sure that I’m covered for my new vehicle. What a pleasant surprise to speak with MICKIE, who is one of the agents, and the secret behind State Farm. It’s all about customer service… She made the whole process so easy! Thanks again, Mickie!"

"Rick was very professional and very helpful"

"Great phone voice"

"I worked with Annette in the St Temple office and she did an excellent job in getting my wife and I signed up for our policies. Extraordinary service!"

"Heather has been truly amazing at helping me switch my insurance. She was very knowledgeable and patient and answered all my silly questions. 10 out of 10 highly recommend"

"Fastest car insurance around. Reduced my rate after 6 months instead of increasing it. The office staff are amazing Norma is super awesome, Thank you!!"

"Gavin is always timely and accurate. I appreciate his assistance in these insurance matters and I appreciate the attention to detail that he practices."

"Rick was very informative . Didnt try to rip me off like most people that sell insurance. When his computer program tried to double my premium Rick made sure to get me the price he had discussed earlier."